How We Work
- We explore business goals and processes and set goal orientated context and parameters.
- Conducting end user/customer contextual interviews
- Designing low cost prototypes and storyboards
- Collaborating with internal design and development teams as well as sourcing external, multi disciplinary specialists
- Auditing existing information flows and presentation
- Task analysis and mental model structures
- Testing the usability of new ideas as well as existing products and services with end users / customers
- Analysing usability of ideas and existing products and services to make informed, research based decisions
- Best practice and heuristic evaluation(expert reviews)
